FAQ - Newmarket Olympic Pool

FAQ

You can click on the 'contact us' button above, alternatively, you can contact us on our Facebook page, or call us on (07) 3356 8434.
We can set aside a table for your birthday or party booking. The cost is per standard entry fees which you can see on our prices page. To book a table or area, please call the pool on (07) 3356 8434.
We have a lost property area at the pool. Please give us a call on (07) 3356 8434 or come visit us and see if your lost item has been handed in.
Our opening hours can be viewed on the top of this page, next to the logo. Alternatively, you can go to our 'opening hours', which can be found under the about page.
First of all, thanks for considering Newmarket Pool.

Your best option would be to contact the pool directly, by calling (07) 3356 8434, or utilising the 'Contact Us' page above.

You can buy things such as hot and cold drinks, hot food, ice cream, popcorn, frozen slushee drinks and swimming items, such as swimming caps and goggles. If you'd like to find out more about the pricing of any particular item, please contact the pool on (07) 3356 8434.
There are 2 make-ups available per student per term. Notification of absence is essential to access make-ups and to retain your lesson spot. Contact the pool on (07) 3356 8434 at the earliest convenience to avoid missing out on booking a make-up lesson.

Make-ups need to be completed within the current term. If unable to do make-ups within the term due to serious illness please provide a doctors certificate and the lessons will be credited. No make-ups lessons are transferable to the next term.

As the rates of entry are set by the Brisbane City Council, all visitors to the pool are required to pay for entry. The only exception to this rule is if you are bringing your child in, or you yourself are attending the pool for a swimming lesson or session, in which case you are entitled to swim/enter for free.
YES! Newmarket Pool has disabled access into its 15 and 10 meter pool, including the bathrooms. There is currently no disabled access into the 50 or 25 meter pool at this stage.
The Newmarket train station is just a short 450-metre walk. If you'd like to utilise the train to access the pool, you'll need to be on a Ferny Grove service if you're coming from Bowen Hills or Brisbane City, or a Beenleigh service if you're coming from Ferny Grove, Oxford Park or Gaythorne areas.
It is unlikely that parking will be unavailable, as we have a very large carpark available for pool customers. It is likely that it may be busy on very hot days. If you are unsure, feel free to contact the pool.
Yes, your fitness passport will allow you free entry into the pool for swimming only. If you wish to utilise our aqua or fitness classes, you will be required to pay for these separately.